Learn how to improve teen services in public libraries by better understanding teen development and having positive interactions with teens to provide appropriate and interesting collections and services.

• Enables librarians to create a welcoming environment for teens in the library

• Explains how to better understand teen patrons by finding out what teens read, listen to, and watch, enabling you to guide them to "something good to read"

• Provides guidance in how to help teens meet their homework or other information needs

• Examines thorny issues regarding access, privacy, challenges to materials, and Internet use