Reference and Information Services: An Introduction, 6th Edition
by20200430
Libraries Unlimited
Pages | 768 |
Topics | Archives and Primary Sources;Ethics;Information Life Cycle;Instruction;Legal and Business Information Sources;Management;Professional;Reader's Advisory;Reference Interview;Services to Diverse Populations;Training and Development |
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eBook
9781440868849
MLA
Wong, Melissa and Saunders, Laura, editors. Reference and Information Services: An Introduction, 6th Edition. 6, Libraries Unlimited, 2020. ABC-CLIO, publisher.abc-clio.com/9781440868849.
Chicago Manual of Style
Wong, Melissa, and Laura Saunders, eds. Reference and Information Services: An Introduction, 6th Edition, 6. Libraries Unlimited, 2020. http://publisher.abc-clio.com/9781440868849
APA
Wong, M. & Saunders, L. (Eds.). (2020). Reference and Information Services: An Introduction, 6th Edition. Retrieved from http://publisher.abc-clio.com/9781440868849
- Description
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This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios.
Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics.
The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, evaluation and assessment, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives.
The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type-including dictionaries, encyclopedias, indexes, and abstracts-as well as by broad subject areas including government, statistics and data, health, and legal information. This second part introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.
- Reference and Information Services is a recognized textbook for information retrieval courses and updates the previous edition
- Editors and contributors are experts in the field
- Activity boxes engage readers and invite them to reflect on what they are learning and practice skills through real-life exercises
- Conscious integration of critical theory and social justice perspectives offers critical reflection on the standards and practices of the field and encourages readers to consider alternate perspectives
- Table of Contents
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Table of Contents
Reference and Information Services: An Introduction, 6th Edition
Contributors: Wong, Melissa; Saunders, Laura;Abstract:This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios.
Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics.
The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, evaluation and assessment, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives.
The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type-including dictionaries, encyclopedias, indexes, and abstracts-as well as by broad subject areas including government, statistics and data, health, and legal information. This second part introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.
- Reference and Information Services is a recognized textbook for information retrieval courses and updates the previous edition
- Editors and contributors are experts in the field
- Activity boxes engage readers and invite them to reflect on what they are learning and practice skills through real-life exercises
- Conscious integration of critical theory and social justice perspectives offers critical reflection on the standards and practices of the field and encourages readers to consider alternate perspectives
Editor(s): Wong, Melissa; Saunders, Laura;SortTitle: reference and information services: an introduction, 6th editionEdition: 6Author Info:Melissa A. WongeditorLaura SaunderseditoreISBN-13: 9781440868849Cover Image URL: ~~FreeAttachments/9781440868849.jpgPrint ISBN-13: 9781440868832Imprint: Libraries UnlimitedPages: 768Publication Date: 20200430- Cover Cover11
- Half Title i2
- Title iii4
- Copyright iv5
- Contents v6
- Foreword ix10
- Preface xi12
- Acknowledgments xiii14
- Part I: Concepts and Processes 116
- 1—History and Functions of Reference Service 318
- 2—Ethics 2742
- 3—The Reference Interview 5065
- 4—Instructional Strategies for the Reference Interview 7085
- 5—Consortia and Cooperation 91106
- 6—Models of Reference Services 108123
- 7—Management of Reference Services 131146
- 8—Evaluation and Assessment of Reference Services 156171
- 9—Training and Professional Development 180195
- 10—Marketing and Promotion of Reference Services 200215
- 11—Reference Services for Children and Young Adults 223238
- 12—Reference Services for Diverse Populations 247262
- Part II: Information Sources and Their Use 273288
- 13—Introduction to Information Creation and Dissemination 275290
- 14—Selection and Evaluation of Reference Sources 292307
- 15—Licensing and Managing Electronic Resources 315330
- 16—Search Strategies for Online Sources 333348
- 17—Ready-Reference Sources 355370
- 18—Dictionaries 376391
- 19—Encyclopedias 398413
- 20—Bibliographic Sources 415430
- 21—Readers’ Advisory Services and Sources 433448
- 22—Indexes and Abstracts 464479
- 23—News Sources 487502
- 24—Geographical Sources 506521
- 25—Biographical and Genealogical Sources 530545
- 26—Government Information 554569
- 27—Data and Statistical Sources 580595
- 28—Business Sources 607622
- 29—Health and Medicine Sources 631646
- 30—Primary and Archival Sources 660675
- 31—Legal Sources 688703
- Part III: The Future of Reference Service 715730
- Index 733748
- About the Contributors 747762
- About the Editors 749764